Xpert Mold & ERMI Inspection - Seguin

Melissa handled our reconstruction project very peacefully dealing with mortgage and enforcement. She was very positive during the whole tenure of the project. On the contractor side, Dago had done fantastic job handling other crew members and completed assigned task in magnificient manner within the deadline. I really appreciate Melissa and Dago for your outstanding project completion. I would highly recommend other to try with this company for your reconstruction need in future.

“Last week, our house was flooded, and Steven Gomez came to our rescue. He is incredibly friendly, helpful, and answered all our questions with patience. He is truly a skilled professional. Working with him was a great experience for us. He supported us in every way, listened to our concerns, and provided solutions. He really knows his job well. I hope he continues to advance in his career because he truly deserves it. Thank you for everything, Steven!”

Quality work with superb customer service! I've used other cleaning services before. But this one knocks them all out of the park. I was very impressed and happy with the outcome. Miriam took care of the task and was very helpful in answering my questions and easing my concerns. Thank You, Miriam! I'll definitely used this service again!

We are 36 ish hours after our carpet cleaning and some areas aren’t dry (we have fans on in every room). We were given no instruction for after… the areas that are dry seem almost sticky or like they were not rinsed well. We have used this company in the passed and been very happy. This visit unfortunately was not as great.

I recently hired Wow Total Cleaning and Restoration services and they did a fantastic job in cleaning my carpets on a rental unit. I will definitely hire them in the future for my other rental units. Wow Total Cleaning and Restoration please give Ruben a big time raise for doing an exceptional job. He deserves it!

I’ve used WOW for years and they never disappoint! I had a carpet emergency and they were able to make it out same day. They always do an excellent job and have the best employees!

Dishonest, dirty, and disrespectful is the kindest way to describe PuroClean of West Austin. I hired them in November 2023 after my upstairs neighbor's washing machine malfunctioned and flooded my condo. Among the many horrors I experienced, PuroClean of West Austin left construction trash in my 500 square foot condo for more than 9 months, forcing their workers to step over trash every day they showed up to work, which wasn’t very often. The trash was only removed after I fired them. Even then Oswaldo argued that he was allowed to leave my small home full of trash. PuroClean employees used my washer and dryer instead of a sawhorse to cut sheetrock. Again, not a problem for Oswaldo Loor and PuroClean. However, that’s all just disrespectful. The most egregious offense is the extent of insurance fraud they’re committing which raises costs for us all. They replaced my damaged sheetrock with cheaper, thinner sheetrock leaving a gap between the flooring and the wall. Either they didn’t know how to install the baseboards because of this gap or couldn’t see them because of all the trash, I’m not sure. They only installed 3 baseboards in the bedroom. The second contractor replaced the rest. PuroClean only painted the walls in the bedroom; I painted the baseboards and all the other walls and ceilings. They were paid to paint everything. PuroClean addresses their much higher prices by claiming their work is better. If anything, it’s worse. Their prices were more than double the other 3 bids I received for the rebuild. I had to fire them and hire a new contractor at which time PuroClean of West Austin decided to hold hostage my personal property claiming they had done extra work beyond the agreed-upon scope. I had to pay them for this "extra" work plus additional storage fees before they returned my personal property a month after I asked for it. That’s extortion. Again, not a problem for Oswaldo Loor and PuroClean. They used at least 4 times as many boxes as needed for the packout. More boxes, more storage space, more profit for PuroClean! Nearly empty boxes, stacks and stacks of them. Boxes floor to ceiling, taking up the entire space, so many they had trouble bringing the last few inside. Yet they somehow managed to damage most of my furniture despite it being all wrapped and taped. It’s almost as if it was damaged intentionally. Waldo kept pressuring me to pay him directly instead of waiting for the insurance payment. I figured it was because the insurance reimbursement would be far less than PuroClean's pricing and it was. Far less. One of their tactics to get more money is to have the client, me, argue with the insurance company until they agree to pay out more money. Regardless, I live in a condo and the HOA portion is not mine to repair. A professional wouldn’t work on a home without permission of the owner. I’m not the owner of the HOA property. I had no reason or legal authority to pay to repair HOA property. Waldo hired Ivy Buchanan a few months into my experience with them. Ivy initially refused to refund for work they were paid for yet didn't complete. She claimed I had "released" them therefore no refund was due. Even after admitting they hadn’t finished some of the work they refused to refund anything until I provided line items on the invoice that I "thought" hadn’t been done. Waldo and his office manager Ivy refused to refund me for the painting they failed to complete. I painted everything myself except the bedroom, although PuroClean was paid by both the HOA insurance company and my insurance company for that painting. PuroClean left a single coat of primer with most of the nail holes exposed, not filled, sanded, or painted. It’s shoddy work all around. I could fill this page, there's so much more. There's a leak in the same area right now that may or may not be related to their shoddy work. I'll find out when they open the very recently installed wall. I won’t be hiring PuroClean again and I would encourage everyone to stay far away. Check other review sites. Waldo's BNI group fluffs his reviews.

They were very quick to come over to diagnose and repair a damaged drain pipe in my garage. Oswaldo and Luis were very professional and friendly to work with! They did a quality job on short notice, and was even super helpful in referring us to a plumber for the repair with a very quick turnaround. I'm glad we chose PuroClean of West Austin! Happy customer, would use them again :)

I had the pleasure of working with Ivy and can't say enough good things! She is incredibly professional, knowledgeable, and attentive. Her communication was top-notch, and she went above and beyond to ensure everything was taken care of efficiently. If you're looking for someone reliable and dedicated, Ivy is the one to trust!

Dwyer Restotation Center as my pick after talking to 4 other companies! Dan Dwyer is an extremely detailed man and has a goal of doing excellent work in your home. Excellent communication throughout the process and all of his office staff are on the ball! Thank you so much to the Dwyer !

Dwyer Restoration is an exemplary company. The staff is knowledgeable, professional and will go above and beyond to complete the job. From top to bottom this company is ready on day one. It was such a pleasure to work with each and every person at this company. I am so grateful for all of them. When disaster strikes this is the only company I want at my side. Bravo Dwyer Restoration Bravo

We had quite a bit of damage from a tornado/storm back in May 2024. So we needed a lot of work. We had used Dwyer Restoration when we lived in Rockport Tx. Which was from Hurricane Harvey in 2017. He was our Angel. All the work then and now here in San Marcos TX. The staff and workers have done an outstanding job. We have another project in the works now. He is a man of word and will always leave the customer satisfied with the project. We will continue to use Dwyer Restoration.

I recently dined at Mold Inspection Doctor in Schertz and had a fantastic experience! The atmosphere was welcoming, and the staff was friendly and attentive. The food was delicious and cooked to perfection. I highly recommend this place for anyone looking for a great meal. Can't wait to return!

I recently dined at Mold Inspection Doctor in Schertz and had a fantastic experience! The atmosphere was welcoming, and the staff was friendly and attentive. The food was delicious, with great flavors and fresh ingredients. I highly recommend this restaurant to anyone looking for a wonderful meal. Can't wait to come back!

I recently visited Mold Inspection Doctor in Schertz, and I was thoroughly impressed! The staff was friendly and knowledgeable, making the process smooth and easy. The service was prompt, and I felt well taken care of throughout the visit. I highly recommend them for anyone in need of mold inspection services!

I recently had the pleasure of dining at Mold Inspection Doctor in New Braunfels, and it was a fantastic experience! The atmosphere was welcoming, and the staff were friendly and attentive. The food was delicious and well-prepared, making for a delightful meal. I highly recommend this restaurant to anyone looking for a great dining experience!

I recently dined at Mold Inspection Doctor in New Braunfels and had a wonderful experience! The staff was friendly and attentive, and the atmosphere was warm and inviting. The food was delicious and beautifully presented. I highly recommend this place for anyone looking for a great meal. I can't wait to return!

I recently had the pleasure of dining at Mold Inspection Doctor in New Braunfels, and it was a fantastic experience! The atmosphere was warm and inviting, and the staff were friendly and attentive. The food was delicious and fresh, making every bite enjoyable. I highly recommend this place to anyone looking for a great meal!