NAS-JRB Visitor's Center - Military Pkwy

3B mold removal provided excellent service from start to finish. Vlad was always available and kept me informed throughout the process. He handled remediation work and clean up with great attention to detail both exceeded my expectations.

3B mold did a great job. Ray was very knowledgeable quickly identified the mold issue and provided a solid removal plan. The work was done on time at a fair price and exceeded our expectations. If you suspect mold related issues, give 3B mold the call.

Thank you for everything, the team was fantastic there was very little dust. The paint touch ups were flawless and they even came back at night to fix the color issue in the closet. We really appreciate their dedication and that everything was perfect.

Allied was able to come out to my house in a timely manner over the holidays when my mater bedroom flooded. They were very detailed in getting the job done while carefully removing my baseboards without causing any damage to them. They checked on the progress often while the fans were going and kept me updated each step and took the time to explain to me exactly what to expect in the process. I would recommend them for their professionalism, reliability and reasonable rates.

Bessie is wonderful to work with, her knowledge and attention to details is admirable. I am so happy Allied responded so promptly to my emergency water emergency at my house. I would recommend Allied to anyone in need of emergency water damage!

Allied was fantastic! JB answered her phone on a Sunday. She got a Plummer out to the house on Mo day morning when they repaired the pipe. The whole team was so responsive. They gave great advise and told us how to navigate each step of the way. It was great to blah e them by our side and always available for a call to discuss any questions we had. Thank you!

ASAP Water Damage Restoration Richardson truly lives up to their name. The team was on-site quickly and walked me through every step of the cleanup. Great communication, and they handled the drying and dehumidifying flawlessly.

A leaking roof caused major water damage in our living room. This team was incredible—they restored the area and even worked directly with our insurance. Fantastic service!

After a pipe burst in our home, this water damage restoration team arrived quickly. They dried everything out, repaired the damage, and saved our floors.

My wife and I bought our dream house on July 4th weekend and on September 1st, the heavy rains cause a roof leak. Flooded our sunroom. Insurance sent Blackmon Mooring out to start mitigation. I was expecting white glove service but they drug their feet and after ten days of not fans or dehumidifiers, I fired them and happened to call ServPRO. I have been in management for over twenty years and José and Carlos exceeded my expectations. They got to work right away and even cleaned up the mess Blackmon Mooring left. These men worked nonstop at removing all the damaged flooring, walls and ceilings. They were very communicative and punctual. I cannot recommend them enough. The work was clean, precise and they treated the situation better than we expected. Very professional and very comfortable with their work. Thank you José and Carlos, you have made a very stressful situation much easier on us. We will call you again when needed for sure.

We had a punctured water line flood on our new floors at 11pm. We called Servpro and Mike showed up in less than an hour to start fans & dehumidifiers. Throughout the process, Mike has been great and taken excellent care of us. He coordinated with our schedule and has been extremely courteous. HOPEFULLY we won't need it again, but if we ever have another accident, we will definitely contact servpro. Thank you Mike!

We had an HVAC condensation leak in our attic that caused water damage to an extensive area. I found SERVPRO of HEB online and called them. They responded within minutes and sent their technician, Sean K., who arrived within the hour. He is very professional, and quickly assessed the extent of the damage. He also proposed a remediation and repair plan, and placed fans and a dehumidifier to mitigate the damage. SERVPRO also assigned Jessica to coordinate the mitigation and repairs with my insurance company. I highly recommend SERVPRO of HEB.

When you need a helping hand, it is great knowing that "we take care of our own" extends to our families and retirees also.

We met with Jay, and I must say I was very disappointed with the conversation we had with her. Some of the things that she stated was very inappropriate. When we were going through the budget sheet and we got to the cable and internet section, she said “you can call them and play the widow married to a veteran card.” My dad just passed away, and I felt that was highly racially insensitive to say to my mother and myself. She then proceeded to state that we wouldn’t be able to get any help at all because the loan is in forbearance, which they already knew before my appointment. My dad was a drafted 30 year combat veteran. Prior to coming, we felt like we had a great call with Kelly and Carlos. They were very nice. I took off work and drove over two hours to come here. I wasn’t prepared to leave a place that insinuates on your website that when coming in to the Navy Marine - Relief Corps that you would leave with some sort of grant money or loan. I already mentioned that my mother’s loan is in forbearance and we are trying to get the loan current so that she could sell it or do the loan modification or other forbearance options. I feel that with the legacy that my father left behind, she would have provided a better rapport and support with our situation. She also stated that my dad should have known about the benefits that he was entitled to especially in going to the VA hospital visits. We let her know that my dad did have medical records as he was exposed to Agent Orange in Vietnam. She said that someone should have told him. My dad is deceased and we don’t need to hear should coulda woulda. This does not really help our current situation as we are waiting on the VA to grant my mother pension from my dad. She said, “someone at the hospital should have told him or someone in the waiting room could have told him.” Then she proceeded to chuckle. Needless to say, I left the facility in tears because of the conversation with her. I had a good rapport with the director in which I wish I could’ve met with her instead.

Was not here though it it a fantastic organization Wasn't here great organization

I recently had a very disappointing experience with the Rec Center at the Fort Worth Naval Base while trying to purchase event tickets. On May 20, 2025, I visited the facility in person to buy four tickets, completed all required paperwork, and presented my military ID. However, due to a calendar system error, I was only allowed to purchase two tickets at the time. I explained to the gentleman assisting me that I was leaving for work 7 hours away and wouldn’t be able to return. He assured me that since my ID had already been verified, I could pay for the remaining tickets over the phone once the system was back online. I was genuinely relieved and thankful for the accommodation. To his credit, he followed up regularly with phone calls keeping me updated. On May 29, 2025, at 1:17 PM, he called to let me know the system was finally working. Unfortunately, I was at work and didn’t have access to my debit card at the time. I asked if he could call me back the next day, and he said that wouldn’t be a problem. However, I never received a follow-up call. I called the center myself the following day and spoke with someone else—likely a supervisor—who informed me that over-the-phone purchases were not permitted. They offered a phone number to a different location that processes tickets remotely but with a service fee. When I called that number, the office was closed. This experience has been extremely frustrating and honestly the worst interaction I've had with a base Rec Center. I followed all procedures, was patient throughout, and had verbal confirmation that I could complete the process remotely. To have the policy change at the very end without any accommodation or resolution feels disorganized and unprofessional.

Great place to get theme park tickets for military members and certain veterans with additional benefits due to compensation %.

Didn't have to wait in a line. Got my tickets to Universal Studios with no hassle.