Flood & Fire Restoration LLC - Ponder

3B mold removal provided excellent service from start to finish. Vlad was always available and kept me informed throughout the process. He handled remediation work and clean up with great attention to detail both exceeded my expectations.

3B mold did a great job. Ray was very knowledgeable quickly identified the mold issue and provided a solid removal plan. The work was done on time at a fair price and exceeded our expectations. If you suspect mold related issues, give 3B mold the call.

Thank you for everything, the team was fantastic there was very little dust. The paint touch ups were flawless and they even came back at night to fix the color issue in the closet. We really appreciate their dedication and that everything was perfect.

Allied was able to come out to my house in a timely manner over the holidays when my mater bedroom flooded. They were very detailed in getting the job done while carefully removing my baseboards without causing any damage to them. They checked on the progress often while the fans were going and kept me updated each step and took the time to explain to me exactly what to expect in the process. I would recommend them for their professionalism, reliability and reasonable rates.

Bessie is wonderful to work with, her knowledge and attention to details is admirable. I am so happy Allied responded so promptly to my emergency water emergency at my house. I would recommend Allied to anyone in need of emergency water damage!

Allied was fantastic! JB answered her phone on a Sunday. She got a Plummer out to the house on Mo day morning when they repaired the pipe. The whole team was so responsive. They gave great advise and told us how to navigate each step of the way. It was great to blah e them by our side and always available for a call to discuss any questions we had. Thank you!

ASAP Water Damage Restoration Richardson truly lives up to their name. The team was on-site quickly and walked me through every step of the cleanup. Great communication, and they handled the drying and dehumidifying flawlessly.

A leaking roof caused major water damage in our living room. This team was incredible—they restored the area and even worked directly with our insurance. Fantastic service!

After a pipe burst in our home, this water damage restoration team arrived quickly. They dried everything out, repaired the damage, and saved our floors.

There was 2 washing machines working when I went up to laundry. Ok I started the front load washer with 5 bath towels and a blanket ok it washed, rinsed it stopped after rinse with my bath towels and blanket ok so I wait 10-15 mins goes by and nothing. I go next door ask for help with this washer only to be told they can’t help and no information to for the owner so I can call somebody. So I went back and I opened the washer door and took my laundry out soaking wet to the last washer available to finish my laundry. I’m pissed off I have spent my last however much money I have spent at this laundry mat. I’ll go elsewhere.

The owners of this establishment should be ashamed of themselves. 16 washers, less than 5 work. 12 dryers, 3 of which "work" whenever they feel like it.. The amount of lint build up behind/inside the machines Is a MAJOR fire hazard. One wrong move, it's up in flames. Change machine NEVER has change, requiring customers to go ask the Gas station clerk for quarters repeatedly. (The gas station does not own this.) No one cleans the place or maintains the machinery, which is sad for the locals with this being their ONLY choice in town to wash/dry. To the owners: I've reported you to the state and BBB. Do better.

This place is rundown and all the washers but 1 are out of order and the one that “works” takes your quarters and says you haven't put any in. Honestly disappointing please fix your washers if your going to run a Washateria

My wife and I bought our dream house on July 4th weekend and on September 1st, the heavy rains cause a roof leak. Flooded our sunroom. Insurance sent Blackmon Mooring out to start mitigation. I was expecting white glove service but they drug their feet and after ten days of not fans or dehumidifiers, I fired them and happened to call ServPRO. I have been in management for over twenty years and José and Carlos exceeded my expectations. They got to work right away and even cleaned up the mess Blackmon Mooring left. These men worked nonstop at removing all the damaged flooring, walls and ceilings. They were very communicative and punctual. I cannot recommend them enough. The work was clean, precise and they treated the situation better than we expected. Very professional and very comfortable with their work. Thank you José and Carlos, you have made a very stressful situation much easier on us. We will call you again when needed for sure.

We had a punctured water line flood on our new floors at 11pm. We called Servpro and Mike showed up in less than an hour to start fans & dehumidifiers. Throughout the process, Mike has been great and taken excellent care of us. He coordinated with our schedule and has been extremely courteous. HOPEFULLY we won't need it again, but if we ever have another accident, we will definitely contact servpro. Thank you Mike!

We had an HVAC condensation leak in our attic that caused water damage to an extensive area. I found SERVPRO of HEB online and called them. They responded within minutes and sent their technician, Sean K., who arrived within the hour. He is very professional, and quickly assessed the extent of the damage. He also proposed a remediation and repair plan, and placed fans and a dehumidifier to mitigate the damage. SERVPRO also assigned Jessica to coordinate the mitigation and repairs with my insurance company. I highly recommend SERVPRO of HEB.

Absolute loved! Exchange and Commissary. Finally, I am eligible and taking every opportunity available.

I have mixed opinions with this facility. Some staff members are great, some very rude. We drive about 2 hours away with 5 little kids. We got there early like the lady told us and were able to be seen that day. They turned walk-ins away at a certain time way prior to the cut off time. The gentleman up front was real choppy with me when I tried to explain we were dual Marines. He only cared about the sponsor but actually they got the dates wrong for Tricare because my EAS fell after his retirement. There was also another administrative error, but Tricare was able to adjust. One of the staff members made a rude remark calling me to the back for my photo ID. All in all, this was our closest option and got the job done even though it wasn’t done correctly. Some staff are very helpful and others are rude.

I took a couple of resevists here to get some paperwork done. I strongly suggest DOGE make some cuts. The staff spends ninety percent of their time playing on their phones; it's quite lamentable.