C3 Restoration - Springtown

I can’t tell you enough what an extraordinary experience I had with Water Restoration. Nick & his team were very reliable and professional throughout our remodeling process. It was great to find a company that showed up when they said they would and that valued my time. We are pleased with the quality of work because the outcome is better than we could have imagined! Water Restoration is a great company to work with and I highly recommend them for any restoration service!

The staff are very professional, I was pleased by their promptness and attention to detail. I needed a quick turnaround on my project and they got the job done and right on time. The people were really nice and I felt like they were truly wanting the best for my rental. I will be a return customer for sure if I need disaster/restoration help!

They could not help me I needed mold detected and they don't do that

Justin, Michael, Aniston, and Edgar took great care of my home in Lake Dallas. I used to be so stressed during weather after spring 2024 heavy rain flooding my crawlspace daily. Now everything is functioning beautifully with healthy humidity. I have my home health and mental health back. Darrin takes the time to explain everything fully and never comes off salesy, he just wants to help. I made the right choice when I went with Olympic Restoration for my encapsulation.

This job was finally finished Sept. 26, 43 days after work began. They told us 5-6 days in our initial interview. Before any more is said, the work crews who came to the house must be commended. They worked in a difficult space, in unpleasant conditions for weeks (yes... weeks) with no complaints, with professionalism, politeness and graciousness. We contacted Olympic in July (20th), as our floors were buckling. The reason was humidity in the crawlspace. Having duly researched, I believed encapsulation would be the best way to deal with the issue. Olympic were the first to respond, and with their high local ratings, them being a locally owned company, and the pricing seeming reasonable, we canceled all other prospective companies and immediately requested work from Olympic. Due to their schedule, we were given an August 14 work start, even though it was 3 weeks away, provided we make the $7500 down payment on the work. We found this acceptable and paid. On August 2nd I was called by a representative asking me to delay work and move my date. I told the representative no, he had already been to the house and seen the floor damage, so he knew why we were eager to begin. So, they agreed the start date. We were promised a 5–6-day job. We were told we could remain in the house during mould treatment. The job wasn't physically completed, and the equipment not working for a month. The work crew were surprised my wife was in the house for the mould spray. She should have been told to leave, they said. After the first week they had to return. The job was taking longer than usual due to the tightness of the crawl space. The crawl space was inspected thoroughly on the first visit. Numerous pictures were taken by the inspector and shared with us. I see no reason the upcoming size issue wouldn't have been known 3 weeks prior to the start of work. The mould treatment took two days. I see no reason why, at that time, the crew wouldn't have recognised the difficulty they would face. The crews returned the following Monday for week two and then every day that week, in one form or another the crew either left for other jobs, worked with a reduced crew, or did not appear at all. Usually we were told "we may or may not be here tomorrow." The impression this gave was that every other job Olympic had was more important than ours. They knew, from day one, that the floor damage was our reason for wanting the job done. They saw the floor at the house while working there. They understand, surely, that every day the dehumidifier is not functioning is a day more damage is done to the floor. It began to be a case of wishing we had hired ANYBODY ELSE for the job. In week 3 with 1-2 days more work required they showed up once. One time. On the Friday. So, 4 more days of no work and more humidity. When the electrical crew arrived to connect the sump and dehumidifier, they discovered that it would require additional work to connect our electric, and they left. We were promised a quote. We got one 4 days later. We immediately gave authorisation to begin the work. They scheduled it for 10 days later. So, even with a dehumidifier and sump ready to go, the equipment was offline and still, more humidity. When the wiring was connected the electricians put all their waste in our recycle bin, in violation of city ordinance. Olympic, knowing the equipment was set up on the Friday, scheduled a visit to check it... 4 days later, on the Tuesday. The humidity levels gradually went down. Olympic had to return to point the dehumidifier in the right direction (we were told.) Meantime, the crew that cleared out the crawlspace also left rocks, batteries and other garbage in our yard. (See images.) $15, 000 for 6 days work. It ended up being 43 days, and no idea the additional cost to use for the continued damage to the floor. I'm sure the space requires maintenance. No way we'll use Olympic, and we'll be calling other companies to check the current work.

Thomas was great to work with. He went above and beyond to do an excellent job. His top priority was doing great work. He also communicated well and always showed up when he said he would. He did a fantastic job.

Tyler was awesome. Profesional, fast and friendly. Gets the job done right the first time. Highly recommend.

Flood Pros USA is a fantastic place to dine! The food is delicious and always fresh. The atmosphere is welcoming and the staff is friendly and attentive. I had a wonderful experience and can't wait to return! Highly recommend!

Flood Pros USA is a fantastic restaurant! The atmosphere is warm and inviting, and the staff is incredibly friendly. The food is delicious and always fresh. I highly recommend trying their signature dishes. Overall, a great dining experience that I can't wait to enjoy again!

This is the 2nd time I have used Flood & Fire restoration for general carpet cleaning. Lael was professional and on time. He very clear in his quote and pricing - which were fantastic and much more affordable. I like that this is a small local business. I will use again and tell my friends/neighbors. My carpets look brand new and the smell is nice - not chemical smell at all.

Beat carpet and furniture cleaning company we have found. Excellent work and fair pricing. We will continue to use them and recommend them to everyone!

Lael does an outstanding job on carpet cleaning! He goes the extra mile to ensure the job is done thoroughly and that the customer is happy.

One Call Restoration is a fantastic dining spot! The atmosphere is warm and inviting, and the staff is friendly and attentive. The food is delicious, with a great variety of options to choose from. I highly recommend visiting for a wonderful meal and experience!

One Call Restoration is a fantastic dining spot! The food is delicious, the service is friendly, and the atmosphere is warm and inviting. I always leave satisfied and can't wait to return. Highly recommend!

I had a wonderful experience at One Call Restoration! The food was delicious and freshly made. The staff was friendly and attentive, making sure we had everything we needed. The atmosphere was cozy and inviting. I can't wait to come back! Highly recommend this place!

KJ is very professional and knowledgeable about the whole process. He was quick to respond to our call to come out to our house. Our bathroom flooded and our hard wood floors and walls got wet. Insurance is a joke and he helped us save alot of money. Definitely recommend this company's service

I've worked with KJ since 2021 and I can't recommend him enough! He will go out of his way to make sure everything absolutely perfect, wouldn't trust anyone else to fix water damage at my office.

"Exceptional Service, Professionalism, and Easy Insurance Coordination!" I couldn’t be more impressed with The Texas Water Doctor! From the initial consultation and throughout the entire process, their team displayed a high level of professionalism and expertise. They took the time to explain every step of the process, ensuring that we understood. We were very pleased with how smoothly they coordinated with our insurance company. They handled all the paperwork, made sure everything was handled properly. The technicians were prompt, courteous, and extremely knowledgeable. They left our home in prestine condition. It’s rare to find a company that genuinely cares about customer satisfaction, and The Texas Water Doctor certainly delivers. I highly recommend them!